MTN Finally Speaks on Loan Debt Clearance: Clarifies Glitch and Next Steps

Affordable Data Plans for MTN, Airtel, Glo, and 9mobile at
MTN Finally Speaks on Loan Debt Clearance: Clarifies Glitch and Next Steps

In a recent development, MTN Nigeria addressed the unexpected disappearance of debts on subscribers’ accounts, attributing it to a system glitch rather than intentional debt cancellation. Despite subscribers’ initial jubilation, the telecommunication giant assured the public that the cleared debts would be repaid once the technical issue is rectified.

MTN Nigeria Communications Plc officially acknowledged the system glitch, stating, “MTN Nigeria Communications Plc can confirm a system glitch impacting balance enquiries. As a result, some customers may receive error messages showing that their balances have been cleared.”

Contrary to subscribers’ hopes, the company emphasized that the balances would revert to accurate figures once the engineering team resolves the problem. MTN expressed regret for any inconvenience caused by the error and reassured users that all loans cleared due to the glitch would be reinstated.

READ ALSO: Breaking News: MTN Clears All Customer Debts – Check Yours with Simple Code!

The clarification comes after initial confusion among subscribers who believed the telecom operator intentionally cleared their debts. The company urged patience from customers as engineers work diligently to address the technical issue promptly.

For more details on this matter, you can refer to the original source here. Stay tuned for updates as MTN works towards resolving the situation and outlines the necessary steps for subscribers to repay the cleared debts.

Join Our WhatsApp, Facebook, or Telegram Group For More News, Click This Link Below;

WhatsApp Group

Facebook Page

Our Twitter Page
Telegram Group

Allmedia24 Whatsapp Group


Leave a Comment

Your email address will not be published. Required fields are marked *