Nigeria Customs Confirms Pre-Test Portal Delay and Issues New Guidelines

The Nigeria Customs Service (NCS) has released fresh guidelines to address the ongoing recruitment exercise, following concerns about delays in the pre-test portal. The Service emphasized that the measures are designed to ensure fairness, transparency, and smooth conduct of the Computer-Based Test (CBT).

Here are the key updates every shortlisted candidate should note:

New Guidelines for NCS Recruitment 2025

1. Mandatory Pre-Test Before CBT
   • All candidates must participate in a practice pre-test, scheduled two days before their main CBT. This is compulsory to confirm login details, internet readiness, and device compatibility.
2. Email Verification Required
   • Only candidates with verified and correct email addresses will receive the pre-test and CBT access links. A portal has been provided for applicants to confirm or update their emails using their National Identification Number (NIN).
3. Desktop or Laptop Use Only
   • The exam can only be taken with a computer (desktop or laptop) that has a working webcam. Mobile phones and tablets are strictly prohibited.
4. Facial Verification at Login
   • Candidates must pass a facial verification process before gaining access. Appearance must match the details provided during registration.
5. Strict Exam Environment
   • The system will monitor noise, background movement, and screen activity. Switching windows, using external help, or distractions could lead to automatic disqualification.
6. Appearance Matters
   • Applicants are advised to maintain a tidy, professional look. An untidy or obscured appearance may affect facial recognition and result in login failure.
7. Separate Links for Tests
   • Two different links will be sent to each candidate — one for the pre-test and another for the actual CBT exam. Applicants must check their emails regularly and follow instructions carefully.
8. Staggered Scheduling by Cadre
   • Pre-test and CBT sessions are being released in phases depending on the cadre applied for (e.g., Superintendent, Inspectorate, Assistant). For instance, Superintendent cadre applicants have their pre-test on September 22, 2025 at 3:00 PM.

Final Advice

The Nigeria Customs Service urges applicants to stay calm, verify their details, and prepare ahead of their exam dates. By following the updated rules, candidates can avoid disqualification and ensure a smooth test experience.