Many applicants writing the CDCFIB online exam using their mobile phones have reported a strange issue: only six questions appear on the screen, and the exam refuses to move to the next page.
This problem can cause panic, unnecessary stress, or even an incomplete submission.
To help upcoming candidates avoid these challenges, this guide breaks down the real cause of the “six-question display error” and the practical steps to fix it before starting your exam.
Contents
- 1 Login Early to Prevent Verification Delays
- 2 Switch to Desktop Mode to Unlock All Questions
- 3 Adjust the Camera Box to Reveal Covered Questions
- 4 Related Post:
- 5 Keep Your Face Steady to Avoid Warnings
- 6 Avoid Noise or Movement While Writing
- 7 Turn On “Do Not Disturb” Before You Begin
- 8 Expect Simple and Direct Questions
- 9 Final Thoughts
Login Early to Prevent Verification Delays
Signing in earlier than your scheduled time gives you enough space to resolve verification errors.
When entering your NIN, phone number, CAPTCHA, and exam number, you may get a message saying your phone number is not verified.
This is a common system delay.
Solution:
Keep tapping the verification button repeatedly until it confirms. Do not refresh your page or exit the portal during this step.
Switch to Desktop Mode to Unlock All Questions
The reason most candidates see only six questions is because the exam portal is not optimized for mobile display.
On a phone, the platform cuts off the rest of the exam pages.
To fix this:
- Tap your browser menu (top-right corner).
- Scroll down and choose “Desktop Site” or “Desktop Mode.”
- Reload the page if needed.
Immediately, the full exam layout becomes visible, including the next and previous buttons.
This single adjustment solves the main problem.
Adjust the Camera Box to Reveal Covered Questions
During the exam, a small camera screen monitors your face for verification.
On mobile phones, this camera box may cover part of the first questions, making them unreadable.
If this happens:
- Skip the blocked questions temporarily.
- After answering all visible ones, return to the top.
- Drag the camera box to the right or bottom corner.
The camera window can be moved manually, and knowing this prevents you from submitting incomplete answers.
Keep Your Face Steady to Avoid Warnings
The exam system watches your face throughout the test.
Looking away for too long, bending your head, or leaving the camera’s view may trigger:
- A warning alert
- Reduced visibility
- Automatic submission
Stay centered, avoid distractions, and keep your eyes on the screen.
Avoid Noise or Movement While Writing
Noise is one of the triggers of unexpected system interruptions.
Candidates who wrote in busy or loud locations often experienced sudden submission.
Choose a quiet environment with no background conversations or unnecessary movements.
Turn On “Do Not Disturb” Before You Begin
Notifications, calls, and popup messages can close the exam tab and interrupt your progress.
Before clicking start:
- Activate Do Not Disturb
- Clear all active notifications
- Close unrelated apps running in the background
This ensures your phone doesn’t interfere with the exam platform.
Expect Simple and Direct Questions
The CDCFIB exam typically focuses on basic reasoning and general knowledge.
Here are examples of the type of questions to expect:
- Common idioms and their meanings
- Roles of different arms of government
- Government appointments and their approving authority
The exam is mostly straightforward and does not require advanced preparation.
Final Thoughts
The “six-question mobile error” on the CDCFIB exam is not a system fault — it’s simply a mobile layout limitation.
By switching to desktop mode, keeping your camera aligned, maintaining focus, and eliminating distractions, you will have a smooth and stress-free exam experience.
