Many beneficiaries of the Youth Economic Intervention and De-Radicalization Empowerment Programme (YEIDEP) who selected Keystone Bank as their financial partner have reported that they are yet to receive their account numbers, even after completing the online account-opening process.
While this delay has caused concern among applicants, it’s important to note that such issues are often due to pending verification, incomplete documentation, or system processing delays. This article outlines suggested steps you can take to confirm your account status or follow up directly with Keystone Bank.
Contents
1. Visit the Nearest Keystone Bank Branch
The most reliable way to resolve account issues is by visiting any Keystone Bank branch close to you.
Go with the following items:
- A valid means of identification (e.g. National ID, voter’s card, or driver’s license)
- Your BVN slip
- Proof of your YEIDEP application (such as your registration code, confirmation email, or screenshot)
Politely ask a bank official to check if your account number has been created but not yet activated. Many applicants have successfully resolved their cases through this step.
2. Contact Keystone Bank Customer Care
If visiting a branch isn’t convenient, you can reach Keystone Bank’s support team via their official contact line: 0700 2000 3000.
When you call, explain that you opened an account under the YEIDEP program but haven’t received your account number. The customer service team can help confirm your status or guide you on the next steps to take.
3. Revisit the Online Account-Opening Portal
If you used the Keystone Bank online portal to register, revisit the site and sign in with your details.
Check whether there are any prompts to:
- Complete your profile
- Upload missing documents
- Confirm BVN or NIN
Delays often occur when the Know-Your-Customer (KYC) process is incomplete. Completing these sections could trigger your account activation automatically.
4. Keep Your Registered Phone Number Active
Ensure that the phone number you used during registration remains active and linked to your BVN.
Keystone Bank typically sends SMS alerts when your account is approved or if you’re required to visit a branch.
Inactive or changed numbers can cause communication gaps and delay notifications.
5. Safeguard Your Registration Details
Always keep your YEIDEP registration code or application reference number safe.
Bank officials may ask for it to quickly locate your record in the system when you visit a branch or call customer support.
Final Note
This update is based on verified beneficiary reports and publicly available information, not an official statement from Keystone Bank.
If you haven’t received your Keystone Bank YEIDEP account number, stay calm and proactive. Most delays are due to standard verification procedures and can be resolved through direct follow-up.
Best step: Visit your nearest Keystone Bank branch with your BVN and ID.
Alternative: Call 0700 2000 3000 for assistance.
By staying informed and following these suggested steps, you’ll be in a stronger position to complete your verification and receive your YEIDEP account number soon.