In a significant move aimed at safeguarding the quality of telecommunications services and protecting consumer rights, the Nigerian Communications Commission (NCC) has taken a firm stance against the sale and usage of mobile phones and telecommunications gadgets that lack the Commission’s official approval.
Under the provisions of the Nigerian Communications Act (2003), the NCC is entrusted with certifying telecom devices used within the industry. This responsibility is primarily focused on upholding consumer rights and interests, ensuring that substandard products do not compromise the quality of services provided by the network.
At the recent 5th edition of Market Conversation, a telecom consumer outreach initiative hosted by the NCC, Deputy Director of the Consumer Affairs Bureau, Dr. Emilia Nwokoro, emphasized the crucial need for traders to understand the implications of trading in substandard products. Dr. Nwokoro highlighted that selling non-type approved devices puts traders at risk of legal action, including arrest and prosecution.
The certification procedure for telecom devices has been meticulously established by the NCC. The list of approved devices is available on the Commission’s official website, serving as a valuable resource for traders and consumers alike. This transparency empowers traders to distinguish between approved and non-approved phone devices, thereby helping to maintain the integrity of the market.
Macdonald Ajuogu, Chairman of the GSM Village Market in Abuja, added that the market union is actively monitoring the standards of devices sold within their premises. A dedicated task force ensures compliance with regulations, and any member found in violation of these standards faces appropriate consequences.
The NCC’s proactive efforts to raise awareness about the hazards of using non-type approved devices are in line with their commitment to ensuring optimal quality of telecommunications services across Nigeria. The consequences of ignoring this warning can lead to disruptions in network services and potential legal repercussions.
As the NCC takes a resolute stand against the circulation of substandard devices, consumers and traders are urged to align with the Commission’s guidelines and contribute to the preservation of high-quality telecommunications services in Nigeria.
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