UTME 2024: How To Resolve NIN Issues During JAMB Registration

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UTME 2024: How To Resolve NIN Issues During JAMB Registration

As the 2024 Unified Tertiary Matriculation Examination (UTME) kicks off, prospective applicants are facing challenges in linking their National Identification Number (NIN) with their phone lines. Complaints have surfaced regarding difficulties in generating electronic pins for registration and discrepancies in NIN details, prompting the Joint Admissions and Matriculation Board (JAMB) to take action.

Challenges Faced by Applicants

Since the commencement of form sales on January 15, applicants and their guardians have expressed dissatisfaction with the registration process. Some have reported difficulties in obtaining the required profile code, encountering messages like “No record found. Send email with NIN and name to [email protected]. Then try again in 4 hours.” Others have highlighted discrepancies in information provided by the National Identity Management Commission (NIMC) during NIN registration.

Real-Life Experiences

Guardians, such as Abiodun Omole, shared their frustration, stating that repeated attempts to generate the profile code yielded no results. Musefiu Alabi reported discrepancies in his daughter’s information between NIMC records and the registration point, emphasizing the financial and time implications of correcting such errors.

Ongoing Challenges with NIN

Findings indicate numerous challenges requiring data updates or corrections in NIN records. Many applicants proceeded with JAMB registration despite these issues due to the associated costs, further exacerbating the problem.

JAMB’s Pledge for Intervention

Acknowledging the challenges faced by applicants, JAMB has pledged swift intervention. Fabian Benjamin, Head of Public Affairs and Protocol for JAMB, expressed surprise at the volume of complaints and announced a scheduled meeting between JAMB and NIMC leadership to address concerns.

READ ALSO: JAMB 2024 Direct Entry Registration Now Open: Step-by-Step Guide for Seamless Enrollment

Proposed Solution: Email Sending Procedure

To resolve NIN challenges during JAMB registration, applicants encountering incorrect details in their NIN records are advised to follow a specific procedure:

  1. Halt UTME Registration: If incorrect details are observed, pause the UTME registration process.
  2. Send Email to NIMC: Compose an email with the NIN and correct name details, sending it to [email protected].
  3. Wait for Response: Allow a reasonable time for NIMC to respond to the email, ensuring the necessary corrections are made.
  4. Resume UTME Registration: Once the NIN details are updated and corrected, proceed with the UTME registration process.


As JAMB and NIMC prepare to meet and address the challenges faced by applicants, this proposed solution provides a step-by-step guide for resolving NIN issues during JAMB registration. By following these steps, applicants can navigate the hurdles and ensure a smooth registration process for the 2024 UTME.

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